Can an HVAC, plumbing or electrical company sell its data to AI companies, and who buys it?

Who names field service records

7 buyers in the index name work orders, dispatch records, job histories, service tickets, inspection reports or equipment logs on their own pages. The table comes straight from the index and changes when a row does. Each name links to the full record and its sources.

Two examples are useful for a service contractor. Handshake AI lists ServiceTitan among the sources it buys from, alongside QuickBooks, NetSuite and Paychex. Montlake Licensing names work orders and job notes, quotes and invoices, dispatch and delivery records and service history, which is most of what a field service company produces.

What the records look like to a buyer

A single work order shows what happened. A history of them shows the diagnosis, the fix and whether it held, and that is what the buyers describe wanting. SuperAnnotate names inspection reports, equipment logs and claims files together with tickets, approvals and escalations. Anthroly names field and frontline records with support tickets and calls. The records that carry the most of that trail are the ones a buyer will ask about first:

• Service tickets and work orders with the technician’s notes and the parts used.
• Dispatch and scheduling records, including the reschedules and callbacks.
• Quotes, invoices and the follow-up email or chat around each job.
• Maintenance histories per site or unit, and inspection reports.

Rules that apply to a service contractor

• Size and years. Handshake AI asks for 20+ full-time employees and 3+ years in operation, Nyne for 20+ US W-2 employees and 3+ years. Mode starts at 30+ for most businesses. SuperAnnotate publishes no minimum. The size guide lists every published rule.
• Country. Montlake Licensing requires a US-based team and customers, Anthroly takes companies headquartered and operating in the US only. The geography guide has the rest.
• Language. micro1 asks for English records; most buyers do not say.

What has to stay out

Work orders name customers, addresses and phone numbers, and technician notes often repeat them. Every published program licenses a de-identified copy, and who does that work differs: Mercor, Appen and Centific say they cover extraction, anonymization and transfer at no cost to the company, and AI Training Data Broker says de-identification is usually paid for by the AI lab. Recordings of customer calls need a consent check before they can be included. Employee chat written by staff based in the EU, UK or Canada usually needs consent or anonymization as well. We flag all of this before any introduction; we do not refuse it.

What buyers publish about money

Published figures are the companies’ own claims, not offers. Montlake Licensing publishes a $500K to $2.6M headline estimate for US businesses and says it is not an offer. Handshake AI publishes $100K to $4M+ across industries. Replay publishes $10K to $100K for 20 to 50 employees and $100K to $1M for 50 to 250. The published range guide lists every figure, and the value estimator narrows them to the buyers whose size rules you meet.

Next step

The free value check compares the buyers that fit your company on size, country and the records you hold, names the consent step up front, and introduces you only with your approval. If you already hold an offer, the free offer review reads its exclusivity, payment and de-identification clauses against what the buyer publishes. The data type guide lists every buyer by the records it names.